Please follow the instructions in your letter or email. Please call us on 0345 640 0700 if you need any further help. What's Normal Credit? Please also bear in mind that if your account remains in Persistent Debt, we may need to take other actions, such as suspending on your account from further spending, to help protect you from getting into further debt. Why is my payment not showing on my account? This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. If your Argos Card account is suspended, it means that you won't be able to use your card to buy anything new. I've recently changed my name. How can I see if I have a Direct Debit set up? No goods and no contact from Argos. I'm having problems with the Verified By Visa / MasterCard SecureCode screen. Paying by HIGH STREET BANK, BUILDING SOCIETY or POST OFFICE Please allow 5 working days for payments to reach your account. Is your card working elsewhere? It shouldn't take more than a minute or two. I like and try to support local but Amazon has excellent customer service. Coming here to MyArgosCard.co.uk, or downloading and registering for the My Argos Card App, where you can manage your account and make payments, Calling our automated payment system on 03456 400 700. I can see it, but it has no value. Here's some information which may come in handy if you're unsure about how to do something on myargoscard.co.uk. @Argos_Online I have just posted on my facebook local residents group and warned 6 thousands potential customers about the issue which seems to be reocurring, hopefully more people wont get conned by Argos, @CooperativeBank mobile banking not working can't get through on phone number .tried tesco and argos says contact bank what's going on, @CooperativeBank Something wrong 1/1/23 co op banking card not working have tried tesco and argos please advise ASAP can't get through on the phone number 03457212212, @ArgosHelpers I'm having problems with my Argos gift card what do I do. A registered charity that offers free and impartial advice, their service is totally confidential and supports anyone who needs advice and guidance to help them take control of their finances. Call us on 03456 400 703 to see how we can help. I've been in contact with you and chosen an option, but my circumstances have changed. @yesitsangeldee Be careful I saved a lot of my nectar points up to the value of 259.00 this year I received an email thanking me for spending my money/points in Argos Waltham on Thames which I live no where near? Users having issues with points not added, Argos, Ebay & Esso to name a few. @standup33980454 What should I do to ensure I don't pay more interest than I need to? The cost of living crisis is affecting all of us and making it harder to balance our household budgets. Are you worried someone else is controlling your finances? Check that you have no security software running that might be blocking the PDF from downloading. Your statements are stored in 'View statements' on the left-hand side when you log in. Argos outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. How do I set up a Direct Debit? What's a Plan Ref? Argos is a major retailer in the UK. Fab customer service ? I have trying all morning. Be the first to know the next time Argos goes down. Re: Unfortunately, we were unable to process your credit card. How will increasing the interest rate impact the way my account works? Poor service -advice please! Check the back of your latest statement for all the ways that you can make a payment. Apparently, it's an ongoing problem. I'm having issue trying to purchase online using it.. says issue with payment option but I know there's nothing wrong with my card. Can I change my Direct Debit from Minimum Payment to Full Statement Balance or a Fixed Amount in the future if I need to? Your browser is up-to-date. Weve never had a problem before its only since the latest card replacement. Your Security Number is a bit like a passcode - but unlike the passcode you might use for an App or your phone, this one is five digits long (and it's not the same as your My Argos Card App passcode. Even the cheapo one for my tbr works well. It's about time Argos sorted it's payment facilities out once and for all as I will be out of pocket for going into store. Only the main Card holder can register on myargoscard.co.uk - so if you've been given your Card by someone else then you won't be able to register on this website or the App. Any remaining balance will be moved onto a Normal Credit plan and you will then be asked to pay at least the minimum monthly payment until your balance is paid off. Why does the letter say I am? @Tessandom Pawned customers off to Select for Apple products, didnt want to hear of after sale problems. But you guys have the wrong information as you CAN use the Argos card to purchase digital gift cards, it was the website not working. I've received a letter from you asking me to choose from some options. If you definitely want to close it then give us a call or contact us through myargoscard.co.uk. Unable to take payment? Never again will I buy anything from either. They said it . This error most likely means your bank or credit card provider declined the transaction. By leaving the contractual minimum payment unchanged, it gives you the flexibility to pay more when you can. Hence my request to try later today. Promised would receive each time within 48 hours, nothing. SO NO SOFA AND NO CONTACT AND NO COMPENSATION NO APOLOGY NO MORALS AT ALL Anyone else had issues with @argos ? Error message on argos! When the Argos website is not working, or the app is down then it's impossible to reserve to collect in-store or place orders to be delivered at home. @stuartdn @Argos_Online Is there anyone who works for Argos that has authority to resolve an issue? Open the link and your statements will appear at the top of the page. So why go to Argos then? You will be charged interest on any balance remaining at the end of the plan, calculated at your normal plan rate starting from the date of purchase. @ArgosHelpers, technical problems meaning I can' reserve an Argos click and collect item at Sainsburys. Does Persistent Debt affect my credit score? @ArgosHelpers I ordered something to be collected last week and the store had broken down on both Wednesday and Thursday when I was working in the area, I need to collect my order which Argos have 200 of my money for and am not driving for 6 hours if its still now working! If you pay off your Plan before the end date, no interest will be charged if you keep your account up to date. Lines are open 8am to 6pm Monday to Saturday and 10am to 6pm Sunday. Please note - The account won't close until the balance is completely cleared. Seller (Argos) says MS need to fix it. @ChilcottLes Hi Leslie. Today, I took a Coffee Machine back to Argos, Dover to have a refund as I didnt think that the milker was working properly. Can I turn off my paper statements and letters? Please don't anyone respond just screaming into the void. When you buy your product you'll be able to spread the cost for up to 12 months without being charged interest. Make sure you're entering your most up-to-date Argos Card - if you have received a new Argos Card recently, you'll need to enter the details for that Card. I'm sorry you're having problems getting your VAT receipt. What do I do if I'm struggling to pay my bills? How will I know if my Argos Card account is in Persistent Debt? Shocking day with them yesterday! How will I know when my Argos Card account is, My Buy Now Pay Later Plan ends soon, and I don't know how I'm going to afford to pay off the balance. So the issue is resolved. We will do everything we can to minimise any disruption and get our services back to normal as quickly as possible. Can I register again? Use a valid debit card (e.g. Paying as much as you can before the plan ends will reduce the amount of interest that you pay. You can make payments to the plan at any time - it's up to you. @ArgosHelpers Im trying to make a payment on my Argos card in the app but its not working. If you're on a mobile device, make sure your signal is ok and that you have the data available to download a PDF (they're about 400KB each). How do I set up a Direct Debit? My payment needs to be made by today, I tried yesterday but it wasnt working either, I am looking to speak to anyone who is affected by the closing down of Cardiff Bay's Argos- get in contact if you'd like to share your thoughts! How will I know when my Argos Card account is not in Persistent Debt? Please rest assured that the payment won't be taken and we'll automatically cancel the pending amount within 24 hours. If you've forgotten your Login ID but you know your Memorable Word, go HERE. Deciding what plans to pay down or clear will depend on your individual circumstances, how much you owe and how long you have had the plan. @ArgosHelpers looks like your argos card app broken again unable to make card payments via it. Visit our Cookie Consent tool if you wish to opt back in. if your statement date is the 17th of the month then it will appear on the 17th of every month. @Argos_Online Thank you for your help. A Buy Now, Pay Later Plan (BNPL Plan) is a way of spreading the cost of a product over a period of time. @ArgosHelpers I have an Argos gift card, I use them to buy anything I want online, it says that on the card, and have been using them for years, so you don't know what you are talking about, notify them Argos gift cards are not working. Why am I being told that my details can't be found when I am trying to register? Please don't anyone respond just screaming into the void. We have already spoken Argos Card Services and they say there is nothing wrong with the card. So why go to Argos then? Can you help, please? How quickly is it set up? They were a great and friendly employer. If you don't respond to this communication, your account will be suspended and you won't be able to keep using your Argos Card. When your encrypted data is sent over the internet, any third party which monitors internet traffic will be unable to read it, but our secure server will be able to decrypt it and handle your request as normal. Why are you increasing the interest rate on my account? Call us on 03456 400 700 to see how we can help. We'll write to you at the end of that period with details of any further action you may need to take. @angusacampbell The Financial Conduct Authority (FCA) have rules aimed at helping people who find themselves in this situation. Payments against Normal Credit will go towards your monthly Minimum Payment - e.g. Please be aware that there are also many similar debt management businesses that will charge you for their services. What should I do? (Please ensure that you provide all of your details relevant to your Argos Card account). Can I register again? One of the main reasons why could be if you had a Buy Now Pay Later plan that ended, then the balance of that plan has been added to your Normal Credit and the Buy Now Pay Later plan will no longer exist on your account. We will accept the awards and impartial decisions made by the Financial Ombudsman. How will I know when my Argos Card account is not in Persistent Debt? I've checked and it's not a issue with the. Visit their website at. Credit is provided by NewDay Ltd, a company registered in England and Wales with registered number 7297722, registered office: 7 Handyside Street, London, N1C 4DA. @_johndunne Did anyone else used to use Argos as a free tool hire place? I will try again in a few hours. Call their free debt advice helpline or visit. Been reaching out for support for 3 days with no response! Refunds (which take up to 7 days) only start when you contact them. Persistent Debt is where a customer has paid more in interest, fees and charges in an 18 month period, than they have towards paying for the item they originally bought. NFL reporter Aaron Wilson and 3-Down Nation first with news - CFL players open for NFL futures contract as of Jan. 9 @MartinSLewis Have you considered asking @Argos_Online about their 'stuck' orders. @SkyHelpIreland my sky remote is not working! If you can confirm that you're able to increase your monthly payments or repay your balance in full, we will be able to remove the suspension on your account. Was told issue escalated and nothing. I purchased a tablet from Argos on 12 Feb for 225. @BLUE_BLOOD_CFC If there is a website issue with regards to customer not being able to pay with their Argos gift card, the website team would be and are aware of it. @ArgosHelpers everytime I try and check out on Argos it says url broken? If your email address is not correct then you'll need to give us a call. You might find it useful to work out a budget to help you keep track of your spending each month and prioritise debt repayments. Verified By Visa / MasterCard SecureCode are both operated by debit card issuers. If anyone contacts you to ask for your login details (Login ID, Memorable Word or Security Number) for security reasons then do not hand them over. This does not prevent you from settling your balance early should you wish to. How would you know how the milker was not working correctly if not used? Could be one of a number of reasons: Can I register an expired Argos Card so that I can manage my account? How do I report a bereavement? Do you have a phone number for Sky so l can check suitably before l buy one? It has 34 stores there with c580 staff. Representative 34.9% APR variable. @Argos_Online Thank you for your help. @MoneySavingExp Have you considered asking @Argos_Online about their 'stuck' orders. If it isn't, update it in the Payments center, then try your purchase again. Just Bots that are stupid refusing to recognise issues????? @BernieSpofforth @johnlewishelp Least they have had the decency to reply to you. @ArgosHelpers Can I use my Argos Card to purchase gift cards in store? @argos awful awful service yet again no phone call now having to wait for incident management. If we ask you to call us, please do call as soon as you can - 03456 400 700 . @markzwol Trying to pay for my order on website by card, you say you can't process a card payment do I just keep clicking on Card . You can - if you want to use your own bank to make a payment here's what you need. This useful guide from UK Finance offers further help and advice. @SkyHelpIreland my sky remote is not working! Although there's no charge for having an Argos Card account we may charge: The above charges are referred to in your Argos Card Terms & Conditions as 'Default Charges'. What happens if I am unable to increase my payments? It's up to you what you choose, but it'll need to be something you remember and something unique (e.g. Once your arrangement has ended, please call us on 0345 601 0798 so we can then discuss your Persistent Debt repayment options with you. You can't make payments to plans that haven't appeared on your statement yet - if you try to do that our system will automatically allocate your payment to the plan or plans which are likely to incur the most interest that month. }. I will try again in a few hours. the duration of your original Plan). Andrew Harris is actually a 4 time Grey Cup winner. Your current Argos Card terms and conditions will continue to apply, you'll still receive your monthly statements, and youll need to make at least your minimum monthly payments at your current rate. @ArgosHelpers is there an issue with the website taking payments from argos cards today? @Mg05026377 You should also cancel this with your bank. If you've received a letter from us about this issue, then your account meets that definition and you need to consider taking action. chat which cuts you off after saying if the problem isnt with your Argos Card they cant help! @argos is the online payment service down ? Have I done anything wrong if I receive a letter about Persistent Debt? leave out the first number, which is 6. @opussinepar However, there's no direct link between your credit score and your account being in Persistent Debt. Ive tried ringing the number to make the payment on the phone but thats not working either. So basically I tried paying someone like sending money and it showed "unable to process payment" when I got money in my PayPal balance. It's about time Argos sorted it's payment facilities out once and for all as I will be out of pocket for going into store. @kh60772306 @KyleOR1984 @PaulQuinnNews @VirginMediaNews Absolutely. If you want a Direct Debit to take regular payments to pay off a Buy Now Pay Later you'll need to call us on 03456 400 700. Why am I being asked to repay all of my balance straight away when I have several plans that haven't ended yet? Login - Argos Credit Card Online Account Manager. You will be charged interest on this amount which will be backdated to the date of purchase. Why can we not phone and speak with a competent person. @ArgosHelpers Hi. In the case of Argos, I have had to spend several hours in How long will it take for my card to be blocked from spending? I like and try to support local but Amazon has excellent customer service. I was earning this working at Argos whilst at college. @ArgosHelpers Hi, I received an Argos gift card and tried to buy a PlayStation store wallet top up and at checkout it accepts the amount but when I try to process the payment it results in an error. If you're on an Android device, make sure you have a suitable app for opening PDFs. Bank Of Ireland) aren't working at the moment. Just log in and go to Change Login ID in the menu. Let us know as soon as possible (call us on 03456 400 700 or Contact Us via myargoscard.co.uk). So Visa Debit, MasterCard Debit and Maestro are accepted methods of payment but AmEx and MasterCard or Visa Credit are not. I've received a letter from you asking me to choose from some options. How is interest calculated on Buy Now Pay Later plans? @Jak25Cj Thanks @ArgosHelpers for trying to support re code not recognised for my granddaughters cozy coupe - SO @LittleTikesUK no reply from you - your code does not work and the phone number given by Argos does not appear to be @LittleTikesUK . @JulietPapa65 We want to assure you that we haven't increased your interest rate because of Persistent Debt. - View your statements and cut down on paper. Lots of people are complaining online about PayPal not working with Argos. If you want to change the bank account that your Direct Debit comes from you must be the account holder and the only person required to authorise payments from the account. Better off with Tesco. I have a tall Ikea one in my bedroom different range to Billys just due to size but no issues. Please advise. This is so that you can either confirm that you're still able to make increased monthly payments, or so that you can let us know if your circumstances have changed. How Deferred Interest is included as part of your Minimum Payment?'). We haven't increased the interest rate on the Argos Card for a long time, yet we have seen the costs of running the Argos Card increase. What should I do? Refunds (which take up to 7 days) only start when you contact them. Why is that? Manage your Argos Card account in your hand with the My Argos Card App. Thats the problem. @feetonabee Further proof that Argos has no customer service at all!! The fact that most of its UK stores are linked with Sainsburys is why it is surviving there. You can still use all of the Buy Now, Pay Later plans to help you spread the cost of your purchases. @JamboMr If you can only clear off one or some of the plans (but not all) it makes sense to clear the oldest plans first to save you more in interest. @Mg05026377 They said it is up to Paypal. @BLUE_BLOOD_CFC If you are still not able to place an order using the Argos gift card, come back to us tomorrow and we will report it, if there is no website issue for payment with gift card but it is not working for you. Downdetector only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day. - Caity, Page last updated by Please help! I turned off paper statements but I've started receiving them again. Your credit limit and remaining balance can be found on your statement, on the App or by logging into this website. Email. I can see it, but it has no value. I won't be ordering online from them again. On your website and on your app. Will a Minimum Payment Direct Debit repay my Buy Now Pay Later Plans? 20 lost. If I've got a Fixed Amount Direct Debit, what happens if the balance shown on my statement is less than the Fixed Amount? Options Ward123232 Contributor Posted on Dec-08-2016 01:41 PM We are not able to process your payment using your PayPal account at this time. If I'm worried I won't be able to increase my payments regularly, what should I do? What do I do? Will I need my login details to make purchases or manage my account over the phone? Terrible service from Argos / Yodel. We use Secure Sockets Layer (SSL) protocol for managing your encrypted session and 128 bit encryption, which is why the latest versions of web browsers are needed to register for and use this service. No Mario Kart. How do I get past it? Can I opt out of the interest rate increase and close my account on MyArgosCard.co.uk or by using the App? @ArgosHelpers, technical problem meaning I'm unable to order an Argos item to Click & Collect at Sainsburys, @JulietPapa65 Why am I asked to call you when I try to log in? Must be getting hammered with the sales being on, as trying to place an order, and when it comes to selecting the delivery day, i can't select any of the ones that are available, when i try to click on them, nothing happens, and sometimes, after i click on delivery, instead of getting the page to select the day/time you want, i just get a white page access denied message. If you change Bank account and don't let us know we might be trying to take money from your old bank account. We like to remind customers that paying more than the minimum amount will reduce the interest charged and the time it takes to pay the balance which will help them to avoid their account entering Persistent Debt, which happens when they've paid more in interest, fees and charges than they have towards their original purchase. Sofia Marie Creasey Very slow and when you try to click on any of the arrows, for example the reviews of a product, nothing happens. Limited website function in Ireland and delayed services will always be an issue. Promised would receive each time within 48 hours, nothing. Go here and give us some details about you and your Argos Card (your Card number and expiry date), set up your login details and then you're all done! What browsers will myargoscard.co.uk work on? Ive tried multiple times. 16 days, money back, no questions. Ti Te So many problems with checkout they always have. @Argos_Online I quote: " This is because the payment will be rejected by Argos as no order has been placed, this payment then gets placed into Paypals holding account. I made a payment to a plan but the payment has gone towards a different plan. In addition, the Normal Credit Interest Rate will apply to the whole Normal Credit balance each month, until the balance is cleared, we refer to this as interest on interest. @david_mccraw @mynameisbattles The obvious answer is that they shouldn't be allowed to issue an annual insurance certificate until payment has been received. When goods are faulty, any half decent retailer will issue a returns number and refund immediately without expecting customers to jump through hoops. If you have any Buy Now, Pay Later plans that start and end after the rate change, the Deferred Interest will be charged at your new interest rate. Can I change my Direct Debit from Minimum Payment to Full Statement Balance or a Fixed Amount in the future if I need to? Purchases on Normal Credit won't be charged interest if they're repaid in full by your next monthly payment date (and the total Normal Credit balance on your previous statement has been cleared by the payment date). Given meesly 5 voucher as a sorry and still nothing. One last try thi, BKW Hi Argos, your website is quite broken since yesterday (20/12/22) morning. How can I get help with paying my Normal Credit balance? If you remember your Login ID but you've forgotten your Memorable Word or Security Number, log in as normal (enter Login ID & Surname and press Next) but on the second page press Forgotten Your Security Details and follow the instructions. Every month you spread the cost of living crisis is affecting all of the buy Now Later. Are also many similar Debt management businesses that will charge you for services! 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